# London Jewelers Policies

Last updated: 2026-05-28 12:21:57 -04:00

## Customer Service

London Jewelers customer service can be reached through the website and by phone at +1-800-511-7005.

## Shipping

London Jewelers provides shipping for online orders. Shipping details should be verified on the current shipping policy page because timing, eligibility, and service options may change.

## Returns

Return and refund rules should be verified on the current refund policy page. Special orders, sized items, engraved items, watches, and other categories may have specific requirements.

## Appointments

For bridal, high jewelry, luxury watches, brand boutiques, repairs, appraisals, and personalized service, clients should contact the relevant boutique or schedule an appointment.

- Store directory: https://www.londonjewelers.com/locations