We try and ship all orders within 24 hours of receipt (except federal holidays) if the order is placed before 12:00 noon EST on weekdays. Weekend orders will not ship until the following Monday. All items are shipped fully insured with our signature gift wrap. Shipping is free for all domestic orders over $300 USD. Special expedited shipping requests may incur additional charges. London Jewelers will make every attempt to ship out an order as soon as it is placed with us. Please take into consideration when placing an order that our number one goal is to provide our customers with quality products that far exceed expectations. In doing so, our attention to detail and quality control takes precedents in our continuing effort in ensuring your satisfaction on the purchases you have made.
We do ship internationally and with very few exceptions (please contact us for acknowledgment). Please note: customs fees, import duties, or taxes may be levied by the receiving country. These charges are the responsibility of the buyer. For more information on your country & customs policies, you may want to contact your local customs office.
Please e-mail us prior to placing your order so we may confirm any shipping requests.
If you have any questions or concerns about our shipping process, please don't hesitate to call us at:(800) 511-7005
London Jewelers is committed to your privacy and the security of the information you provide to us during your visit to our site. We encourage you to review our policies below which are designed to ensure your privacy and comfort while visiting our Web site and to keep yourself informed of any changes.
Automatic Collection of Information
To help serve our visitors better in the future and to enhance our visitors' experience in visiting our site, our Web server automatically recognizes and records certain information, including a visitor's domain name (but not the visitor's e-mail address), the IP address of the visitor's computer accessing our Web site, and the types of browser and platform that the visitor uses to access our Web site.
IP addresses are used every time that you connect to the Internet. Computers on the network use your IP address to identify your computer so that data, such as the Web pages you request, can be sent to you. Our Web server automatically gathers IP addresses. We do not use visitors' IP addresses to attempt to identify their personal information.
System information includes time and date, type of Web browser being used, the operating system or platform and processor speed of a computer. Web browsers send this information automatically when they are connected to a Web site. This information may be stored and used for statistical purposes. We do not use this information to attempt to identify a visitor's personal information.
While navigating on the Rolex section of our website, some cookies are controlled by ROLEX SA which applies the following Cookies Policy.
Ad serving services use a technology to place advertisements on Web sites based on the browsing habits of visitors to other Web sites. We do not use ad server technologies or ad serving technology companies for any purpose.
A referrer is the information passed along by a Web browser that references the Web URL that a visitor to Web site linked from. Our Web server automatically gathers this information. We use this information for statistical analysis. We do not use this information to attempt to identify your personal information.
Visitor Names, E-mail Addresses and Other Visitor-Keyed Information
For visitors to communicate with us and for us to act on visitor requests that are made as a part of these communications, certain personally identifiable information that is key-entered by our visitors is used for purposes of these transactions.
For example, for visitors to contact us with regard to any questions that they may have about any of our products, our store catalog, our products or our special events, visitors are required to enter their first and last names and e-mail addresses. By providing us with this information, our customer service representatives can communicate with visitors to respond their inquiry.
For visitors to respond to an invitation on our Web site to attend a particular event, visitors are required to enter their first and last names, mailing addresses, telephone numbers and the number of persons in the visitors' party who wish to attend the event.
To sign up to receive our mailings and other communications, visitors are required to enter their first and last names, their mailing addresses, their telephone numbers, and their e-mail addresses. Visitors may also enter certain additional information, such as their corporate affiliations, their fax numbers and their corporate Web site addresses. The information is requested solely for the purpose of our communicating with those visitors requesting such information.
This information is used only for those purposes for which it was provided. We do not share this information with third parties. We do use e-mail addresses and/or mailing addresses to communicate with our visitors regarding our products and services and our special events that may be of interest to them. If we do send you such marketing communications, you have the opportunity to opt of receiving such information in the future.
Visitors' telephone numbers, where provided, are used for our customer service representatives to contact them with regard to requests that they have made online or their satisfaction with our services. Your participation is voluntary and you may opt out at any time.
Our visitors also have the opportunity to update or to correct any inaccuracies in their contact information.
Children's Online Privacy
Our site is not directed or marketed to persons under the age of 18. We do not intentionally collect or store information on children. We ask that children not submit information to us without the consent of a parent or guardian.
We make reasonable efforts to keep information that our visitors provide us secure. Information stored on our database is protected using database security technologies and procedures to prevent access by unauthorized employees or third parties.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input that travels between your browser and our website’s servers. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. All Personal Information is stored on our secured servers, behind a firewall at a data center with strict control data access. Any unauthorized use of the website may result in criminal and/or civil prosecution. We reveal only the last four digits of your credit card number when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you have finished using a shared computer.
Links to Other Sites
Our Web site includes hyperlinks to sites maintained or controlled by our suppliers and other third parties. We are not responsible for and do not routinely screen, approve, review, or endorse the contents of or use of any of the products or services. We advise you to review the individual privacy policies of the respective sites.
Site Security and Lawful Use
You may use our site for lawful purposes only. You may not attempt to use or distribute tools designed for compromising security or take any action to compromise the security of this site.
Copyright and Trademark Ownership
All contents are protected by U.S. and international copyright, © 2006 Udell Jewelers, Inc. doing business as London Jewelers or its suppliers and their affiliates. All rights reserved.
London Jewelers is a trademark of Udell Jewelers, Inc. doing business as London Jewelers. London Jewelers reserves all of its rights with regard to this and any other London Jewelers trademarks appearing on this Web site. This site may also contain trade names and trademarks of other companies that are the property of their respective owners and product images, styles and designs of its suppliers that are protected by U.S. and international copyright laws.
Your use of the information provided on this Web site is for informational, personal, and noncommercial purposes only. You may not modify any portion of the content of this site. You do not have permission to copy the design elements, look and feel, or layout of the Web site. These elements are also protected by copyright law, and may not be copied or imitated in any manner. You do not have permission to copy or distribute the graphics contained in this Web site either in conjunction with or separately from their accompanying text. No right, title or interest is conferred by the use or display of this Web site or any of its elements or the content that it contains.
Product images are made available to London Jewelry by and are the property of its respective suppliers. The products may appear to be larger or smaller than their actual size depending on the monitor on which the product images are displayed. Some product images have been enlarged to show detail. The colors of product images displayed may also vary from the actual size of the product depending on the monitor on which they are displayed.
Disclaimer of Warranties and Liability
This site is provided by London Jewelers on an “as is" basis. You acknowledge that you use this site at your own risk and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site. London Jewelers makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, or materials included on this site. To the fullest extent permissible by applicable law, London Jewelers disclaims all warranties, express or implied. These services and information are provided without warranty of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness of use for a particular purpose, and noninfringement. London Jewelers will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
You agree to indemnify and hold London Jewelers, its suppliers and its service providers and their affiliates harmless from any claims, losses, or damages, including legal fees, resulting from your violation of these terms, and to fully cooperate in the defense of any such claims. Without limitation, you agree to defend us from any and all claims, actions or demands brought by or against us alleging with respect to you infringement or misappropriation of any intellectual property rights. You also agree to indemnify us from and against all damages, costs, and fees awarded in favor of third parties, and you to indemnify and hold us harmless against any and all claims, demands, liabilities, losses, damages, expenses and costs (including reasonable attorneys fees) (collectively, “Losses") suffered by us which Losses result from or arise out of these claims.
Choice of Law and Forum Selection
You agree that any dispute arising out of or relating to these terms or any content of this site, including, but not limited to, copies and republication thereof, whether based in contract, tort, statute or other law, will be governed by the laws of the State of New York, excluding its conflicts of law provisions. You further consent to the personal jurisdiction of and exclusive venue in the federal and state courts located in and/or serving Nassau County, New York, as the sole legal forum for any such dispute.
This site is owned by, and in conjunction with its third party service providers, operated by Udell Jewelers, Inc. doing business as London Jewelers, 28 School Street, Glen Cove, NY 11542.